Topic Interests
Hello there! Due to my indecisive nature this assignment will likely be the most difficult assignment for me to complete all semester. I won't lie; I had a very difficult time producing intriguing research topics to pursue during this course. Honestly, producing any research topics was difficult irregardless of how interesting I find them. Nevertheless, below are a the four options I am considering. 1) Theoretical : Analyze the effect of integrating AI with technical writing on customer satisfaction. Specifically, I am intrigued by the ever-growing presence of chat-bots and I think I would like to focus my study on the usefulness of chat bots as a means of replacing traditional customer service and user manuals. Questions to answer would be: How many consumers use the available chat bot option? Is customer satisfaction better or worse when using chat bots as opposed to speaking with a representative or scrolling through user manuals? 2) Empirical : Test the hypothesis that t...